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Kassandra Mendoza avatar image
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Kassandra Mendoza asked Kassandra Mendoza commented

Why are patients not getting past the front door in my healthcare model?

FinalProject_FL1_autosave_5(1).fsmHi all! New to FlexSim and would appreciate some guidance. When I run my healthcare model, my patients don't get past my entrance doors. I have constructed my patient flows, but there is no sign that anything is going through them. Does anyone know how to fix this issue? Thanks so much in advance! 1744134047688.png

FlexSim 25.1.0
flexsim healthcarepatient flowpatient stuck
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1 Answer

Felix Möhlmann avatar image
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Felix Möhlmann answered Kassandra Mendoza commented

The source activities in the patient flows need to be Schedule Sources for the Arrival flow to be able to identify where to create a token.

Once you swapped out the sources the model should run and you can continue to debug. I noticed two "Walk" activities that send the patient to a location that hasn't been acquired yet, for example.

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Kassandra Mendoza avatar image Kassandra Mendoza commented ·

That fixed it! Would you happen to know why patients don't use the elevator? They just go to the spot of the object and somehow get to the second floor? FinalProject_FL1_autosave_8.fsm

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Felix Möhlmann avatar image Felix Möhlmann Kassandra Mendoza commented ·

You need to add a second A* grid at the height of the other floor. The elevator then serves as a connection between the two grids.

capture1.png

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capture1.png (120.0 KiB)
Kassandra Mendoza avatar image Kassandra Mendoza Felix Möhlmann commented ·
Great! Thank you so much for the help!
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