question

David Chan avatar image
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David Chan asked Jonah K commented

Upgrade button is not responding

Hi I want to inform the dev team that the upgrade button of version24.2.2 is not responding.


David

FlexSim 24.2.2
upgrade button
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Ben Wilson avatar image Ben Wilson ♦♦ commented ·
@David Chan Do you mean the start page software upgrade button, or the license activation window license upgrade button? or something else?
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David Chan avatar image David Chan Ben Wilson ♦♦ commented ·

@Ben Wilson

Yes. The Upgrade button from the software UI is not working.

1734336670300.png


David

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David Chan avatar image David Chan David Chan commented ·
The same applied to the 24.2.3 Upgrade button as well.


David

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Patrick Cloutier avatar image Patrick Cloutier commented ·

I have the exact same problem now with 25.0.1. The Upgrade Now button can't be clicked no matter how much I click on it.


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Oliver Rose avatar image Oliver Rose commented ·

Same here for 25.0.1 ... Had to download 25.0.2 from the flexsim.com download page ... Found an old version (22.x.x) on another laptop ... That one upgraded to 25.0.2 by pressing the button as expected .... Seems to be an issue of newer versions ... Cannot remember with which version this "feature" was implemented ... ;o)

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1 Answer

Jeanette F avatar image
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Jeanette F answered Jonah K commented

Hello @David Chan,

I can duplicate this issue. I will submit this for a fix.
The issue is seen in 24.2 and not 24.0.

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Jonah K avatar image Jonah K ♦ commented ·

This has been fixed in version 25.0.3 released today.

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