Hi! I need some help with a Decide activity
The issue is that each module has its own specific processing time, and we have three separate entry points: the first is for Becas (scholarships), the second for Asistencia Financiera (financial aid), and the third for Nuevos Aspirantes (new applicants). These need to be treated as distinct case types, as each module is specialized in handling a specific type of case.
In particular, the 'Mixto' module can assist new applicants as well as scholarship and financial aid cases. However, the modules dedicated to Asistencia Financiera can only handle financial aid or scholarship cases — they cannot process new applicants.
I want my Decide to send flowitems to the first available port depending on the case type. I have three case types:
Case 1 → should go to port 1 or 2, depending on which is available, or wait in the queue if both are busy.
Case 2 → should go to port 3, 4, or 5.
Case 3 → should go to port 6, 7, or 8.
How can I configure the logic so that the item is routed to the first available port in its group, and stays in the queue if none are available the main problem is that each case has his own process time ?
If anyone could help me by applying this change directly in the model, I’d really appreciate it